Our Return Policy...

All of our products are guaranteed, so if you are not satisfied, simply return item(s) within 30 days from purchase for a credit towards your next purchase (excluding Fragrance oils less than 16 oz., smaller sizes are considered samples for your testing). NO returns on any custom blended Fragrance Oils. No Credit Card, Cash, or Checks will be refunded. Also, no returns on electrical items unless defective (scales, hot plates, wax cutter knifes, etc.) Most of these items are covered by the manufacturer and have mail in warrantees and can be returned to them.  Orders placed, Returns, Repairs, thru CES or RITE- HETE  Must be dealt thru  the Manufacturer Only.                                                          

All Product returns will be charged a 20% restocking fee.  Absolutely no fragrance oil returns after 30 days of purchase.

No Returns or Exchanges on Sale or Clearance Items.

If you have a return please call us 972-671-5661 or toll free 866-322-9944. You can also click on the image below to e-mail your return.